Privacy policy

This privacy policy defines and informs you of how Covering Solutions uses and protects the information you transmit to us, if any, when you use this site accessible from the following URL: Covering Solutions

Please note that this privacy policy may be modified or supplemented at any time by Covering Solutions, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications commit the User as soon as they are put online. The User should therefore regularly consult this confidentiality and use of cookies policy in order to be aware of any changes.

 

  1. PERSONAL DATA

In general, you can visit the Covering Solutions Site without disclosing any personal information about yourself. In any event, you are in no way obliged to transmit this information to Covering Solutions.

However, in case of refusal, you may not be able to benefit from certain information or services that you have requested. As such, Covering Solutions may in certain cases ask you to provide your name, first name, email address, telephone number, company and function (hereinafter your “Personal Information”). By providing this information, you expressly agree that it will be processed by Covering Solutions for the purposes indicated in point 2 below as well as for the purposes stated at the end of each form.

In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the Data Protection Act of January 6, 1978 as amended, Covering Solutions informs you of the following points:

 

  1. Identity of the controller

The data controller is Covering Solutions, with its registered office in Saint Gilles Croix de Vie (85800) – France.

 

Phone : +33 (0) 6 98 41 85 66

 

  1. Purposes of processing

SOS GRPD is likely to process your Personal Information:

  1. For the purpose of providing you with the information or services you have requested (in particular: sending the Newsletter, commercial offer, white papers or even assessing your level of compliance via a quiz); and or

 

  1. for the purpose of collecting information allowing us to improve our Site, our products and services (in particular by means of cookies); and or

 

  1. for the purpose of contacting you about various events relating to Covering Solutions, including in particular product updates and customer support.

 

  1. Recipients

Only Covering Solutions is the recipient of your Personal Information. These, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the subcontractors to which Covering Solutions uses (you will find more information about them in point 7 below). Neither Covering Solutions nor any of its subcontractors sell the personal data of visitors and Users of its Site.

 

  1. Retention period

Your Personal Information is kept by Covering Solutions only for the time corresponding to the purpose of collection as indicated in 2 above, which may not in any case exceed 24 months.

 

  1. Computer Rights and Freedoms

You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1 or by completing the form opposite.

 

o Right of access and communication of data

 

You have the right to access Personal Information concerning you.

 

However, due to Covering Solutions’ obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan of your valid identity document (in the event of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a written request).

 

Covering Solutions informs you that it will be entitled, if necessary, to oppose clearly abusive requests (by their number, their repetitive or systematic nature).

 

To help you in your process, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the National Commission for Computing and Liberties (the “CNIL”).

 

https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

 

o Right to rectify data

 

Under this right, the legislation empowers you to request the rectification, updating, blocking or even erasure of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete.

 

Also, you can define general and specific directives relating to the fate of personal data after your death. Where applicable, the heirs of a deceased person may require the death of their loved one to be taken into account and / or to make the necessary updates.

 

To help you in your process, in particular if you wish to exercise, on your own account or on behalf of one of your deceased relatives, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

 

https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

 

o Right of opposition

 

The exercise of this right is only possible in one of the following two situations:

 

When the exercise of this right is based on legitimate reasons; or

When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.

To help you in your process, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the following link a model letter developed by the CNIL.

 

https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

 

  1. Response times

Covering Solutions undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time which may not exceed 1 month from receipt of your request.

 

  1. Authorized service providers and transfer to a third country of the European Union

Covering Solutions informs you that it uses its authorized service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and communicate the data collected through the various forms on the Site (with the exception of the form allowing you to exercise your IT and Freedoms rights which is offered and used by Covering Solutions).

 

Covering Solutions has previously ensured the implementation by its providers of adequate guarantees and compliance with strict conditions of confidentiality, use and data protection. In particular, vigilance has focused on the existence of a legal basis for carrying out any transfer of data to a third country. As such, one of our service providers is subject to internal company rules (or “Binding Corporate Rules”) which were approved by the CNIL in 2016 when the others obey not only Standard Contractual Clauses but also the Privacy Shield.

 

  1. Complaint to the competent authority

If you consider that Covering Solutions is not respecting its obligations with regard to your Personal Information, you can address a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet. 

 

  1. COOKIES POLICY

 

When you first connect to the Covering Solutions website, you are warned by a banner at the bottom of your screen that information relating to your browsing may be saved in files called “cookies”. Our cookie policy allows you to better understand the provisions we implement in terms of navigation on our website. It informs you in particular about all the cookies on our website, their purpose (part I.) and gives you the procedure to follow to configure them (part II.)

 

  1. General information on cookies on the Covering Solutions site

Covering Solutions, as the publisher of this website, may install a cookie on the hard drive of your terminal (computer, tablet, mobile, etc.) in order to guarantee you smooth and optimal navigation on our website. website.

 

“Cookies” (or connection witnesses) are small text files of limited size which allow us to recognize your computer, tablet or mobile in order to personalize the services we offer you.

 

The information collected through cookies does not in any way allow you to be identified by name. They are used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content tailored to your areas of interest. None of this information is communicated to third parties except when Covering Solutions has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative authority. or judiciary empowered to hear it.

 

To better inform you about the information that cookies identify, you will find a table below listing the different types of cookies that may be used on the Covering Solutions website, their name, their purpose and their retention period.

 

  1. Configuration of your preferences on cookies

You can accept or refuse the deposit of cookies at any time

 

When you first connect to the Covering Solutions website, a banner briefly presenting information relating to the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing to browse the Covering Solutions website (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your device. You are also deemed to have given your consent to the deposit of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen

 

Depending on the type of cookie in question, it may be imperative to collect your consent to deposit and read cookies on your terminal.

 

  1. Cookies exempt from consent

 

In accordance with the recommendations of the National Commission for Informatics and Liberties (CNIL), certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the sole purpose of enabling or facilitating communication by electronic means. These include session ID, authentication, load balancing session cookies as well as cookies for customizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by Covering Solutions.

 

  1. Cookies requiring the prior collection of your consent

 

This requirement concerns cookies issued by third parties and which are qualified as “persistent” insofar as they remain on your terminal until their deletion or their expiration date.

 

As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, which you will find a link to below. This cookie family includes audience measurement cookies (in particular PIWIK), advertising cookies (which Covering Solutions does not use) as well as social network sharing cookies (in particular from Facebook, YouTube, Twitter and LinkedIn). .

 

Audience measurement cookies establish statistics concerning the visits and use of various elements of the website (such as the content / pages you have visited). These data help to improve the ergonomics of the SOS GRPD website. An audience measurement tool is used on this website:

 

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share part of the content published on the Covering Solutions site, in particular through a sharing application “button” depending on the social network concerned. Four types of social network sharing cookies are present on the Covering Solutions site:

 

o Google Analytics, whose privacy policy is available (only in English) from the following link: https://policies.google.com/privacy?hl=fr-CA

 

o Facebook, whose cookie policy you can consult by clicking on the following link: https://fr-fr.facebook.com/policies/cookies/

 

o LinkedIn, whose cookie policy you will find by clicking on the following link: https://www.linkedin.com/legal/cookie-policy?_l=fr_FR